WARRANTY
Warranty Guidelines
For warranty claims, the original purchaser should present the original sales invoice and the warranty card. For your convenience, you may submit your warranty claims via email at warranty@olympus.com.ph or submit via website through filling up the warranty form. Failure to comply with the needed documents will result to forfeiture of the said applicable warranties. Please allow a lead time of 14 working days to process your warranty claims. Within the given lead time, a designated SEA Olympus Marketing Inc., personnel will be in touch with you through the given information to validate the details provided.
Limited warranty policies for ECOFOAM SPRAY POLYURETHANE FOAM
SEA Olympus Marketing Inc., warrants the original purchaser within the Republic of the Philippines that its product, shall be free from material defect under normal use and service for six (6) months against DELAMINATION, from the date of acceptance by the original purchaser or its authorized representative. Any claims of warranty will be subject to a review on the original purchaser’s compliance of the pre-installation requirements and installation procedures set forth by SEA Olympus Marketing Inc., as stated on the sales proposal.
SEA Olympus Marketing Inc. has trained all our project engineers and installers to apply and install ECOFOAM SPRAY POLYURETHANE FOAM INSULATION. It is the original purchaser’s responsibility to check and inspect the product after permanent installation.
Our warranty is limited to only the labor and materials necessary to repair ECOFOAM SPRAY POLYURETHANE FOAM. Any incidental and mobilization expense are not covered. Likewise, consequential losses such as business opportunity losses, customer losses et al are not part of our warranty.